Contact Us

Call Centre Opening Hours (NSW Time)
Monday to Friday
8:30am to 5:30pm
Saturday & Sunday
NSW Public Holidays
Click for a detailed list
Contact Details 
Phone: 1800 676 700
After hours claims: 1300 135 790
TTY users call: 1800 555 677
Speak and Listen Relay: 1800 555 727
Internet relay users
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Suite 19/1 Reliance Drive,
Tuggerah NSW 2259

If using TTY, Speak and Listen or Internet Relay, ask for 1800 67 67 00 during office hours or 1300 135 790 if making an after-hours insuance claim.

Please note that our premises are up a flight of stairs on the first floor and there is no lift in our building.  Most of your business with us can be conducted over the telephone by contacting our friendly Call Centre staff.  However, if you would prefer to see us in person, but cannot make it up the stairs, please call ahead so that we can make special arrangements.