Accidental Damage and Defined Events policies
For over 30 years, MHIA has been by your side, providing support when you need it most. We understand that your claim is important; its your emergency. That's why we're here to answer your call 24 hours, 7 days a week, 365 days a year.
Private motor policies, including claims for windscreen.
For over 30 years, MHIA has been by your side, providing support when you need it most. We understand that your claim is important; its your emergency. That's why we're here to answer your call 24 hours, 7 days a week, 365 days a year.
We make it simple to make a claim, and we process your claim efficiently.
First, make sure everyone is safe, then call the State Emergency Service (SES) on 132 500 for help in the event of flood, storm, tsunami or bushfire.
When you are able to, contact us so that we can lodge your claim and provide immediate assistance.
Contact us by phone or submit an online claim using the button below. Alternatively you can email claims@mhia.com.au with any claims related enquiry.
Lodge a new claimWe've got a detailed information page about hail damage. Click the button below to read our hail information page.
Hail damage informationFirst, make sure everyone is ok and call 000 if someone is injured or there are hazards.
If your car can not be driven, have your car towed to the nearest repairer of your choice.
MHIA may cover the cost of a hire car for $70 per day up to 30 days whilst your vehicle is being assessed and repaired. Please refer to your PDS for full terms and conditions on hire car.
If you are involved in an accident, it is important to collect the following information, especially if a third party is involved:
Once it is safe to do so, contact us to lodge your claim.
Contact us by phone. Alternatively you can email claims@mhia.com.au with any claims related enquiry.